Claim or Request Ownership of Your Business Profile
If your business already exists on Google Maps but you don't have access, you'll need to claim it. This is common when a profile was created by a past employee or third-party agency. Without ownership, you can't update hours, respond to reviews, or post.
Sources: Google Business Profile Help
Claim or Request Ownership of Your Business Profile
How to claim a Business Profile
Go to business.google.com/add.
Enter the name and address of the business you want to claim.
Choose your business from the suggestions list.
Select Request Access.
Fill out the access request form with your relationship to the business.
Submit and wait for the current owner to respond.
How to transfer primary ownership
- Open the Profile and select Business Profile settings, then People and access.
- Select the user you want to transfer primary ownership to.
- Next to "Access", choose Primary owner.
- Save. The new primary owner takes over and the previous one becomes a regular owner.
Managing your business's online presence is essential, and claiming your Google Business Profile is a crucial first step. By doing this, you're taking control of your digital storefront, which ensures your business appears accurately in Google Search and Maps. This makes it much easier for potential customers to find you.
Once you gain control of your Google Business Profile, you can manage your entire online presence. You can share promotions, respond to customer reviews, upload photos, and ensure key details like your hours and location are always accurate.
You're done when
- Your access request shows as submitted at business.google.com.
- Once approved, the profile appears in your Business Profile manager.
- You can edit hours and photos and reply to reviews.